Fast Turnaround CD & DVD Duplication-Replication Specialists
Terms and conditions of website usage
Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern NO Associates’ relationship with you in relation to this website.
The term “NO Associates” or “us” or “we” or “our” refers to the owner of the website whose registered office is 26 Oaks Road, Stanwell, Staines, TW19 7LG. Our company registration number is 2605355. The term “you” refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
- Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
- From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
- You may not create a link to this website from another website or document without our prior written consent.
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
NO Associates Ltd - Terms and Conditions
- Definitions:
The “Contract" means the agreement concluded between the Company and the Client and comprises these Terms and Conditions and the following document: online order form and/or a statement of the Service to be supplied, including the Charges for this Service. The “Company’s Authorised Representative” means NO Associates Ltd and its representatives. The “Client" means the persons or company and their representatives or agents named on the Contract, receiving the service. The “Contract Price" is the price exclusive of Value Added Tax payable to the Company by the Customer for the service detailed on the online order form. The “Company" means NO Associates Ltd, and its staff, representatives and agents. The “Service" means, the work to be carried out by the Company, as detailed in the online order form. - Whole Agreement
The Contract as defined in Clause 1 comprises the whole agreement between the parties and no other Terms and Conditions other than those contained within this Contract shall be applicable to the Contract. - Contract Prices and Payment Terms
The Client shall pay to the Company the firm price as, specified in the Schedule of Requirements. Charges shown in the Contract are exclusive of VAT and other duties and taxes unless otherwise stated. If VAT or other duties or taxes become payable under the Contract they shall be charged in addition to the Contract Price. The Contract price must be paid in full within 2 weeks of the Service delivery date. Where the Company cancels the Service no charges will be claimable by either party. - Additional Charges
If on request of the Client, and subsequent acceptance by the Company’s Authorised Representatives, the Company is requested to provide additional Services, the costs as detailed in the Schedule of Requirements will be applied. - Company Representatives
The Company representatives that may be provided, as part of the Service shall not be asked to undertake a task other than that described in the Contract. - Health & Safety
The Company will provide the Service as stated in the Schedule of Requirements in accordance with current legislation. Where either party is aware of any Health or Safety hazards that may be involved in the Service it shall give prior written notice to the other. The Client must ensure that all material required to be used by, and not provided by the Company, must be safe, suitable and clean for use. The Company reserve the right to terminate the Service if the equipment provided does not meet these requirements. - Changes to the Service
The Terms and Conditions of this Contract can only be amended with formal agreement by the Company’s Authorised Representative. The Company reserves the right to alter the Service as detailed in the Schedule of Requirement.s - Termination
The Client can terminate this Contract immediately, in writing, on unsatisfactory delivery of the Service by the Company. Where this situation is proven there will be no compensation required for termination of Contract.
In addition to any other rights of termination arising under the Contract and without prejudice to any other right or remedy which may have accrued or may arise, the Company may terminate the Contract immediately by giving written notice to the Client if, in the opinion of the Company:
The Client is in any way in material breach of the Contract.
The Client, at any time becomes bankrupt, or has a receiving order or administration order against him, or makes any composition for the benefit of his creditors, or makes any conveyance or assignment for the benefit of his creditors, or purports to do so. - Warranties and Indemnities
The client shall indemnify the Company against all loss of or damage to the Company's property and all claims for injury to or death of the Company's representatives including all costs and expenses arising from or in connection with this Contract where such loss, damage, injury or death is caused by the Client and their representatives.
The client shall indemnify the company against all claims from third parties in respect of any loss, liability, damage (whether civil or criminal), injury or death and all costs or expenses arising from or in connection with this Contract where such loss, damage, injury or death is caused by the client and their representatives.
The Company shall accept no liability whatsoever in respect of any loss or damage to the Clients property or injury or death to it’s representatives arising from or in connection with this Contract except to the extent that any such injury or death is due to the negligence of the Company.
The Company’s total liability under this Contract shall be limited to the total price (exc. VAT) as detailed in the Schedule of Requirements
The Company at no time shall become liable for the Clients losses. - Cancellation Refunds & Privacy
Credit card payments made on-line through this site are processed by a secure payment collection service - PayPal. When you order and pay for services on-line, we and the Payment Processing Company (PayPal) need to know your name, email address, postal address, credit card number and its expiry date. This allows us to process and fulfill your order. All information is fully encrypted. We have a 128-bit Secure Socket Layer certificate for our Web server. No credit card information is permanently recorded on any of our storage media. - Returns, Refunds & Replacements for credit card payments
We endeavor to maintain a high standard of quality for our services, at all times. Descriptions of the service on this website are correct and detailed to avoid any disappointment with the final product. If, however, you receive services from us that do not meet your expectations for whatever reason, you can return them in an unused condition within 21 days for a refund or replacement. To request a return, please email us at sales@duplidisk.co.uk, stating the invoice number of the service to be refunded, your name and address and the reason for the return and we will advise you how to proceed. We would recommend you request a free Certificate of Posting from the Post Office, or send your goods by Recorded Delivery. The items must be returned to us unused and in its original condition and number. We will process your refund to your credit/debit card or PayPal account within 7 working days of receipt, or dispatch to you an alternative where agreed. Delivery charges and return postage are non-refundable. - Force Majeure
The Company shall not be liable for, nor be deemed to be in breach of the Contract in respect of, any failure to perform or any delay in performing its obligations under the Contract if the failure or delay is due directly or indirectly to a cause or causes beyond the Company's control. Such causes shall include, but not be limited to:
any Act of God, war, hostilities, terrorist attack, strike, fire at the Company's premises, flood, explosion, accident, civil disturbance, adverse weather conditions or emergency;
In the event of delay arising from such circumstances, the Company will provide full details to the Client and shall take reasonable steps to mitigate the effect of the delay and provide alternative dates. - Disputes
The parties will use their best endeavours mutually to resolve any disputes, differences or questions arising under the Contract. In the event that the parties are unable to reach agreement, the matter shall be referred to a single arbiter to be agreed upon between the parties or in default of agreement, to an Arbitrator nominated by the President for the time being of the Chartered Institute of Arbitrators in accordance with the Arbitration Act 1996 or any statutory modification or re-enactment of it for the time being in force. - Applicable Law
The Contract shall be considered as a Contract made in England and shall be governed by and interpreted in accordance with English Law.
If any term or condition of this order is held to be invalid, illegal or unenforceable to any extent then the remaining provisions of the order shall remain in force. - Headings
In these Terms and Conditions of Contract the relative ordering of Conditions or the placing of information in the Annexes is of no significance. All headings within these Terms and Conditions are generally for convenience only and shall not affect interpretation of the subsequent text or the Contract as a whole. All cross-references are for immediate ease of reference only and are not intended to be either complete or definitive.